Printer setup issues

Facing issues setting up your printer or installing the printer driver? Use our recommended automated Virtual Agent to get product specific setup information or HP Print & Scan doctor to diagnose and fix printer setup issues.

HP Print and Scan Doctor For Windows PC

Try these troubleshooting steps to fix the scan and/or print issues.

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Ask our Virtual Agent

I can help you with printer setup, or any additional issues.

Video Tutorials

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Additional Troubleshooting

Install the latest driver from the HP Support website

Install HP Smart app to complete setup and support

Install HP Smart app to setup and use your Printer HP Smart will help you connect your printer, install driver, offer print, scan, fax, share files and Diagnose/Fix top issues. Click here to learn how to setup your Printer successfully (Recommended).
Creating an HP Account and registering is mandatory for HP+/Instant-ink customers. It also helps in accessing assisted support options and more.

NOTE:

Disconnect from Virtual Private Network (VPN) connection before downloading. Creating an account on Microsoft Store to download HP-Smart app is optional

HP Print and Scan Doctor for Windows 5.6.6.001 11.4 MB Jul 1, 2022 Download
HP Easy Start Printer Setup Software – Offline Use Only 51.4.4865 195.3 MB Feb 16, 2022 Download
HP Easy Start Printer Setup Software 14.4.7 11.6 MB Jun 29, 2022 Download
HP DeskJet/Ink Advantage 2700 All-in-One Printer 2208H/2208I/2208J 7.0 MB Jul 6, 2022 Download
Scan / Print stopped working after upgrading to Windows 11?

Try these troubleshooting steps to fix the scan and/or print issues.
Instant Ink
Support

Need help with HP Instant Ink? Find solutions and helpful tips on our Instant Ink Support page.
Printer offline or print job stuck in queue?

Use this Windows automated tool to diagnose and fix printer problems such as printer offline .